Advertisement
AJPH
HOME HELP FEEDBACK SUBSCRIPTIONS ARCHIVE SEARCH TABLE OF CONTENTS
 QUICK SEARCH:   [advanced]


     


This Article
Right arrow Full Text
Right arrow Full Text (PDF)
Right arrow Submit a response
Right arrow purchase articles
Right arrow View Shopping Cart
Right arrow Alert me when this article is cited
Right arrow Alert me when eLetters are posted
Right arrow Alert me if a correction is posted
Services
Right arrow Similar articles in this journal
Right arrow Similar articles in Web of Science
Right arrow Similar articles in PubMed
Right arrow Alert me to new issues of the journal
Right arrow Download to citation manager
Right arrow reprints & permissions
Right arrow Get other permissions
Citing Articles
Right arrow Citing Articles via HighWire
Right arrow Citing Articles via Web of Science (111)
Right arrow Citing Articles via Google Scholar
Google Scholar
Right arrow Articles by Johnson, R. L.
Right arrow Articles by Cooper, L. A.
Right arrow Search for Related Content
PubMed
Right arrow PubMed Citation
Right arrow Articles by Johnson, R. L.
Right arrow Articles by Cooper, L. A.
Related Collections
Right arrow Social Science
Right arrow Health Professionals
Right arrow Quality of Care
Right arrow African Americans/Blacks
Right arrow Socioeconomic Factors
December 2004, Vol 94, No. 12 | American Journal of Public Health 2084-2090
© 2004 American Public Health Association


RESEARCH AND PRACTICE

Patient Race/Ethnicity and Quality of Patient–Physician Communication During Medical Visits

Rachel L. Johnson, MD, PhD, Debra Roter, DrPH, Neil R. Powe, MD, MBA and Lisa A. Cooper, MD, MPH

At the time of the study, all the authors were with the Department of Health Policy and Management, Johns Hopkins Bloomberg School of Public Health, Baltimore, Md. Additionally, Neil R. Powe and Lisa A. Cooper are with the Department of Epidemiology, Johns Hopkins Bloomberg School of Public Health, the Department of Medicine, Johns Hopkins School of Medicine, and the Welch Center for Prevention, Epidemiology, and Clinical Research, Johns Hopkins University.

Correspondence: Requests for reprints should be sent to Lisa A. Cooper, MD, MPH, Associate Professor of Medicine, Epidemiology and Health Policy and Management, Johns Hopkins University School of Medicine, 2024 E Monument St, Ste 2-500, Baltimore, MD 21205–2223 (e-mail: lisa.cooper{at}jhmi.edu).

Objectives. We examined the association between patient race/ethnicity and patient–physician communication during medical visits.

Methods. We used audiotape and questionnaire data collected in 1998 and 2002 to determine whether the quality of medical-visit communication differs among African American versus White patients. We analyzed data from 458 African American and White patients who visited 61 physicians in the Baltimore, Md–Washington, DC–Northern Virginia metropolitan area. Outcome measures that assessed the communication process, patient-centeredness, and emotional tone (affect) of the medical visit were derived from audiotapes coded by independent raters.

Results. Physicians were 23% more verbally dominant and engaged in 33% less patient-centered communication with African American patients than with White patients. Furthermore, both African American patients and their physicians exhibited lower levels of positive affect than White patients and their physicians did.

Conclusions. Patient–physician communication during medical visits differs among African American versus White patients. Interventions that increase physicians’ patient-centeredness and awareness of affective cues with African Americans patients and that activate African American patients to participate in their health care are important strategies for addressing racial/ethnic disparities in health care.




This article has been cited by other articles:


Home page
The Journal of RheumatologyHome page
D. C. ANG, N. TAHIR, H. HANIF, Y. TONG, and S. A. IBRAHIM
African Americans and Whites Are Equally Appropriate to be Considered for Total Joint Arthroplasty
J Rheumatol, September 1, 2009; 36(9): 1971 - 1976.
[Abstract] [Full Text] [PDF]


Home page
Cancer Epidemiol. Biomarkers Prev.Home page
C. A. Doubeni, A. O. Laiyemo, G. Reed, T. S. Field, and R. H. Fletcher
Socioeconomic and Racial Patterns of Colorectal Cancer Screening among Medicare Enrollees in 2000 to 2005
Cancer Epidemiol. Biomarkers Prev., August 1, 2009; 18(8): 2170 - 2175.
[Abstract] [Full Text] [PDF]


Home page
Journal of Black PsychologyHome page
M. R. DiMatteo, C. B. Murray, and S. L. Williams
Gender Disparities in Physician-Patient Communication Among African American Patients in Primary Care
Journal of Black Psychology, May 1, 2009; 35(2): 204 - 227.
[Abstract] [PDF]


Home page
AJPHHome page
G. E. Wyatt, J. K. Williams, T. Henderson, and L. Sumner
On the Outside Looking In: Promoting HIV/AIDS Research Initiated by African American Investigators
Am J Public Health, April 1, 2009; 99(S1): S48 - S53.
[Abstract] [Full Text] [PDF]


Home page
JAMAHome page
L. A. Cooper
A 41-Year-Old African American Man With Poorly Controlled Hypertension: Review of Patient and Physician Factors Related to Hypertension Treatment Adherence
JAMA, March 25, 2009; 301(12): 1260 - 1272.
[Abstract] [Full Text] [PDF]


Home page
Ann Fam MedHome page
B. M. Shelley, A. L. Sussman, R. L. Williams, A. R. Segal, B. F. Crabtree, and on behalf of the Rios Net Clinicians
'They Don't Ask Me So I Don't Tell Them': Patient-Clinician Communication About Traditional, Complementary, and Alternative Medicine
Ann. Fam. Med, March 1, 2009; 7(2): 139 - 147.
[Abstract] [Full Text] [PDF]


Home page
Arch Gen PsychiatryHome page
M. Olfson, D. K. Cherry, and R. Lewis-Fernandez
Racial Differences in Visit Duration of Outpatient Psychiatric Visits
Arch Gen Psychiatry, February 1, 2009; 66(2): 214 - 221.
[Abstract] [Full Text] [PDF]


Home page
Qual Health ResHome page
R. R. Wheatley, M. A. Kelley, N. Peacock, and J. Delgado
Women's Narratives on Quality in Prenatal Care: A Multicultural Perspective
Qual Health Res, November 1, 2008; 18(11): 1586 - 1598.
[Abstract] [PDF]


Home page
Am J Mens HealthHome page
D. X. Vo and M. J. Park
Racial/Ethnic Disparities and Culturally Competent Health Care Among Youth and Young Men
American Journal of Men's Health, June 1, 2008; 2(2): 192 - 205.
[Abstract] [PDF]


Home page
Ann Fam MedHome page
R. L. Street Jr, K. J. O'Malley, L. A. Cooper, and P. Haidet
Understanding Concordance in Patient-Physician Relationships: Personal and Ethnic Dimensions of Shared Identity
Ann. Fam. Med, May 1, 2008; 6(3): 198 - 205.
[Abstract] [Full Text] [PDF]


Home page
Med Decis MakingHome page
D. J. Gaskin and K. D. Frick
Race and Ethnic Disparities in Valuing Health
Med Decis Making, January 1, 2008; 28(1): 12 - 20.
[Abstract] [PDF]


Home page
ChestHome page
G. B. Diette and C. Rand
The Contributing Role of Health-Care Communication to Health Disparities for Minority Patients With Asthma
Chest, November 1, 2007; 132(5_suppl): 802S - 809S.
[Abstract] [Full Text] [PDF]


Home page
Med Care Res RevHome page
A. M. Davis, L. M. Vinci, T. M. Okwuosa, A. R. Chase, and E. S. Huang
Cardiovascular Health Disparities: A Systematic Review of Health Care Interventions
Med Care Res Rev, October 1, 2007; 64(5_suppl): 29S - 100S.
[Abstract] [PDF]


Home page
Med Care Res RevHome page
M. E. Peek, A. Cargill, and E. S. Huang
Diabetes Health Disparities: A Systematic Review of Health Care Interventions
Med Care Res Rev, October 1, 2007; 64(5_suppl): 101S - 156S.
[Abstract] [PDF]


Home page
The Counseling PsychologistHome page
C. M. Tucker, L. A. Ferdinand, A. Mirsu-Paun, K. C. Herman, E. Delgado-Romero, J. J. van den Berg, and J. D. Jones
The Roles of Counseling Psychologists in Reducing Health Disparities
The Counseling Psychologist, September 1, 2007; 35(5): 650 - 678.
[Abstract] [PDF]


Home page
Med Decis MakingHome page
A. Basu and D. Meltzer
Value of Information on Preference Heterogeneity and Individualized Care
Med Decis Making, March 1, 2007; 27(2): 112 - 127.
[Abstract] [PDF]


Home page
AJPHHome page
A. M. Kilbourne, G. Switzer, K. Hyman, M. Crowley-Matoka, and M. J. Fine
Advancing Health Disparities Research Within the Health Care System: A Conceptual Framework
Am J Public Health, December 1, 2006; 96(12): 2113 - 2121.
[Abstract] [Full Text] [PDF]


Home page
JAMAHome page
J. H. Liu, D. S. Zingmond, M. L. McGory, N. F. SooHoo, S. L. Ettner, R. H. Brook, and C. Y. Ko
Disparities in the utilization of high-volume hospitals for complex surgery.
JAMA, October 25, 2006; 296(16): 1973 - 1980.
[Abstract] [Full Text] [PDF]


Home page
Med Care Res RevHome page
D. H. Thom and M. D. Tirado
Development and Validation of a Patient-Reported Measure of Physician Cultural Competency
Med Care Res Rev, October 1, 2006; 63(5): 636 - 655.
[Abstract] [PDF]


Home page
Ann Fam MedHome page
I. Bennett, J. Switzer, A. Aguirre, K. Evans, and F. Barg
'Breaking It Down': Patient-Clinician Communication and Prenatal Care Among African American Women of Low and Higher Literacy
Ann. Fam. Med, July 1, 2006; 4(4): 334 - 340.
[Abstract] [Full Text] [PDF]


Home page
Arch Intern MedHome page
K. Armstrong, C. Hughes-Halbert, and D. A. Asch
Patient preferences can be misleading as explanations for racial disparities in health care.
Arch Intern Med, May 8, 2006; 166(9): 950 - 954.
[Abstract] [Full Text] [PDF]


Home page
NEJMHome page
S. M. Asch, E. A. Kerr, J. Keesey, J. L. Adams, C. M. Setodji, S. Malik, and E. A. McGlynn
Who is at greatest risk for receiving poor-quality health care?
N. Engl. J. Med., March 16, 2006; 354(11): 1147 - 1156.
[Abstract] [Full Text] [PDF]


Home page
JCOHome page
H. S. Gordon, R. L. Street Jr, B. F. Sharf, P. A. Kelly, and J. Souchek
Racial Differences in Trust and Lung Cancer Patients' Perceptions of Physician Communication
J. Clin. Oncol., February 20, 2006; 24(6): 904 - 909.
[Abstract] [Full Text] [PDF]


Home page
American Behavioral ScientistHome page
D. J. Cegala and D. M. Post
On Addressing Racial and Ethnic Health Disparities: The Potential Role of Patient Communication Skills Interventions
American Behavioral Scientist, February 1, 2006; 49(6): 853 - 867.
[Abstract] [PDF]


Home page
J Natl Cancer Inst MonogrHome page
T. S. Field, D. S. M. Buist, C. Doubeni, S. Enger, H. Fouayzi, G. Hart, E. J. Korner, L. Lamerato, D. J. Bachman, J. Ellis, et al.
Disparities and Survival Among Breast Cancer Patients
J Natl Cancer Inst Monographs, November 1, 2005; 2005(35): 88 - 95.
[Abstract] [Full Text] [PDF]




HOME HELP FEEDBACK SUBSCRIPTIONS ARCHIVE SEARCH TABLE OF CONTENTS
Copyright © 2004 by the American Public Health Association