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June 2004, Vol 94, No. 6 | American Journal of Public Health 1049-1053
© 2004 American Public Health Association


RESEARCH AND PRACTICE

What Patients Expect From Complementary Therapy: A Qualitative Study

Janet Richardson, PhD, BSc, CPsychol, RN

Janet Richardson is Research Director of the School of Integrated Health, University of Westminster, London, England.

Correspondence: Requests for reprints should be sent to Janet Richardson, PhD, School of Integrated Health, University of Westminster, 115 New Cavendish St, London W1W 6UW, England (e-mail: j.richardson01{at}westminster.ac.uk).

Objectives. Complementary and alternative therapies have become popular with patients in Western countries. Studies have suggested motivations for patients’ choosing a wide range of complementary therapies. Data on the expectations of patients who use complementary therapy are limited. We assessed the expectations of patients who use complementary therapy.

Methods. Patients attending a British National Health Service (NHS) outpatient department that provided acupuncture, osteopathy, and homoeopathy were asked to complete a qualitative survey.

Results. Patients expected symptom relief, information, a holistic approach, improved quality of life, self-help advice, and wide availability of such therapies on the NHS.

Conclusions. Physicians’ understanding of patients’ expectations of complementary therapies will help patients make appropriate and realistic treatment choices.




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