© 2007 American Public Health Association DOI: 10.2105/AJPH.2005.073460
Pavani Kalluri Ram is with the Department of Social and Preventive Medicine, State University of New York, Buffalo, and the Centers for Disease Control and Prevention, Atlanta, Ga. At the time of the study, Elaine Kelsey, Rasoatiana, Rabeantoandro Rado Miarintsoa, Olivier Rakotomalala, and Chris Dunston were with CARE Madagascar, Antananarivo, Madagascar. Robert E. Quick is with the Centers for Disease Control and Prevention, Atlanta. Correspondence: Requests for reprints should be sent to Pavani Kalluri Ram, MD, Dept of Social and Preventive Medicine, State University of New York, Buffalo, 3435 Main St, Buffalo, NY 14214 (e-mail: pkram{at}buffalo.edu).
Rural populations disproportionately lack access to improved water supplies. We evaluated a novel scheme that employed community-based sales agents to disseminate the Safe Water System (SWS)a household-level water chlorination and safe storage interventionin rural Madagascar. Respondents from 242 households in 4 villages were interviewed; all used surface water for drinking water. Respondents from 239 households (99%) had heard of SûrEau, the SWS disinfectant; 226 (95%) reported having ever used SûrEau, and 166 (73%) reported current use. Current SûrEau use was confirmed in 54% of households. Community sales agents effectively motivated their neighbors to adopt a new health behavior that prevents diarrhea. Future work should focus on strategies for sustaining SWS use, factors that motivate community-based sales agents to promote SWS, and the feasibility of scaling up this approach.
AMONG THE 1 BILLION persons estimated to lack access to improved water sources worldwide, rural populations are disproportionately underserved. The World Health Organization estimated that in 2000, 94% of the worlds urban population had access to improved water sources compared with just 71% of rural populations1; that year, only 34% of Madagascars rural population was estimated to have access to improved water sources.2 The low population density, remoteness of the population, difficult terrain, and relative political disenfranchisement of rural areas have resulted in a much lower investment in improved water sources despite greater need.1
In 2000, Population Services International initiated a social marketing campaign to promote the Safe Water System (SWS; see the box on the next page)a household water quality intervention for diarrhea preventionin Madagascar. Many isolated rural communities that lacked access to mass media were not reached by the campaign. In August 2001, CARE Madagascar launched a project to increase access to the SWS in the remote rural communities of eastern Madagascar by motivating community-based sales agents to sell both the diluted chlorine solution, which bears the brand name SûrEau, and jerry cans with taps (Figure 1
The 4 target villages in eastern Tamatave Province were extremely remote. Villagers had little contact with nongovernmental or other organizations; thus, they had no previous exposure to the SWS social marketing campaign. A radio was available in only 1 or 2 homes, typically the wealthiest households, in each village. CARE trained 1 community-based sales agent in each village on causes and prevention of diarrhea, proper use of the SWS, and techniques for changing health behaviors. The agents visited their neighbors to educate them about the need for household water treatment and safe storage to prevent diarrhea and to sell them SûrEau and jerry cans with taps. Each bottle of SûrEau was sold for $0.33 and treated about 1000 liters of water, which lasted about 6 weeks for a family of 4; each jerry can with a tap was sold for about $3.
In November 2002, we evaluated CARE Madagascars SWS campaign in the 4 Tamatave Province villages. We conducted a cross-sectional survey by interviewing 1 consenting respondent from each household in each village to assess knowledge and self-reported use of SûrEau and other water-handling practices. Most villagers had 1 home in the village and a shelter near their fields, hereafter referred to as an encampment; each encampment was isolated from other encampments. To verify SûrEau use among households that reported current use, we conducted surprise visits to encampments. Because the evaluation team had to travel by foot, surprise visits were limited to encampments within a 1-hour walk from the village. During the visits, field workers tested water that was reported to have been treated with SûrEau for residual chlorine with a colorimetric method (Hach Co, Loveland, Colo). Confirmed SûrEau use was defined as detection of total chlorine at concentrations greater than 0.1 mg/L.
Interviews were conducted with respondents from 242 households, who represented a population of 1385 persons. The median age of the population was 12 years (090 years); 22% were younger than 5 years. The female head of household was reported to be literate in 51% of households. Overall, 215 households (89%) lived in encampments. All used surface water for drinking water; 186 households (77%) stored water in a wide-mouthed vessel, such as a bucket, and 38 households (15%) stored water in jerry cans with taps (Figure 2
Of the 242 respondents, 239 (99%) had heard of SûrEau, and of those, 233 (98%) had heard about SûrEau from CARE staff or community-based sales agents. Of the 226 respondents (95%) who reported having ever used SûrEau, 166 (73%) reported current use. The most common reasons for discontinuation of SûrEau use among previous users were (1) they had used up the bottle (52%), (2) they had no money (17%), and (3) the expiration date on the bottle had passed (12%). There was no association between literacy of the female head of household and self-reported use of SûrEau. Additionally, there was no association between per capita daily rice consumption, which was recommended by villagers and community leaders as a useful proxy for wealth, and self-reported current use of SûrEau.
Of the 166 self-reported users of SûrEau, 119 (72%) were able to correctly state the proper dose of SûrEau, the waiting time before drinking the treated water, and the proper water storage procedure. Knowledge of correct SûrEau use did not vary by literacy or by per capita rice consumption. In 133 households of self-reported current users (80%), interviewers observed a SûrEau bottle. A total of 121 (73%) self-reported users of SûrEau reported having an encampment near their fields. During surprise visits to the encampments of 66 self-reported users (55%), we confirmed SûrEau use in 29 (54%) of 54 households that were storing water at the time of the surprise visit (Table 1
Our evaluation showed that a remote rural population can be motivated to purchase and to use an inexpensive water disinfection product that prevents diarrhea. Community-based sales agents communicated health messages effectively and accurately to neighbors who had varying financial and literacy statuses. We found a high rate of SûrEau adoption among villagers who lived in encampments, which confirmed that this simple tool for household water disinfection can be easily transported to remote locations. Yet, only about half of self-reported users were confirmed to be users of SûrEau during surprise visits, with cost identified as a barrier by 17% of those who discontinued using SûrEau. Because of intensive community mobilization by CARE and the community-based sales agents, interviewees may have been reticent to discuss true reasons for discontinuing use. The smell and the taste of chlorinated water may have been a barrier to sustained use of SûrEau among a chlorine-naive (never having come into contact with chlorinated water) population, although this was not reported during the interviews. The evaluation was conducted as a cross-sectional survey, and we did not follow the population over time; thus, we cannot comment on the change in use during the course of the CARE project. A minority of families (15%) purchased the safe water storage containers that the campaign promoted, perhaps because of cost or resistance to using plastic containers instead of bamboo poles, which are the indigenous water storage containers. Among remote populations who are unlikely to receive improved water sources in the near future, the SWS is a portable tool for improving water quality in the household. This model could be adapted to include additional low-cost health products and thereby expand the community-based sales agents health impact on these isolated communities.
Although the community-based sales agent model can be effective for dissemination of the SWS strategy, it should be further improved to achieve sustained use of the SWS among target populations. Future evaluations should address reasons for adoption and discontinuation of SWS use, factors that motivate community-based sales agents, and the ability of this approach to be scaled up and sustained.
We received funding contributions from the US Agency for International Development, UNICEF, John Snow International, and the Chlorine Chemistry Council for Projet Ranomadio, which included this SWS campaign. Our deepest appreciation goes to the families who participated in the evaluation and who struggle daily for the most basic of lifes necessities. The following research assistants contributed remarkable dedication and humor to the evaluation, having walked through many a muddy field to collect data: Rakotonjanahary Serge Kenny, Rakotondrazaka Daniela, Ianitra Bonne Aimee Florencine, Norotiana Genestine Francesse, Rabearisoa Jojo Christian Olivier, Toaly Angela, Raharimiaja Ndraibe Amelie Gastella, and Rasoamitandrina Odile.
Human Participant Protection
Peer Reviewed
Contributors Accepted for publication July 24, 2006.
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