APHA Online SUBSCRIBER HELP & SERVICES:
Frequently Asked Questions about Individual (Non-Member) Subscriptions
  1. Will I receive a password? May I share my password with friends, or is use limited solely to me?

    Yes, when you complete the subscription process, you will receive a user name and a password. You are the only one permitted to use this password.

  2. What if I forget my password?

    We have instructions for what to do if you forget your user name or your password. Details about how to do this will be included as part of the subscription process or click here.

  3. Why should I get an Individual (Non-Member) subscription?

    Individual (Non-Member) Subscribers have access to tables of contents, abstracts, full text searching, full text display, document delivery, PDFs, links to Medline, future tables of contents, and the advantage of having password access to APHA Online from any computer connected to the Internet.
    [Click here for the 2010 Subscription Order Form]

    [APHA Membership]

  4. How can I tell if my institution has subscribed? How do I get my institution to subscribe?

    If your institution has a paper subscription, it may have an electronic version of the journal as well. If so, you will automatically have access to the tables of contents, abstracts, full-text searching, full-text display, PDFs, Medline and future tables of contents. You'll also see a button at the top of the page confirming you're signed in as part of an institution.

    If your institution does not have a paper subscription, it can subscribe to Print plus Online, Print Only, or Online Only access. If you would like to have an institutional subscription [Click here for the 2010 Subscription Order Form], please contact your local librarian.

  5. Will I still be able to get the paper version? And for how long?

    Yes, personal (Non-Member) print subscribers will continue to receive the paper version for the foreseeable future as long as the print subscription is renewed.

  6. Who is eligible for an Individual (Non-Member) and a Member Subscription?

    Personal (Non-Member) subscriptions are available to individuals, providing them with a paper and electronic version of the Journal or Online Only access.  APHA Members will receive access to APHA as a member benefit. Members and Non-Members may also have access to APHA Online through an institutional subscription [Click here for the 2010 Subscription Order Form]. Institutional Subscriptions are somewhat more limited than Member Subscriptions. The special member services are not available to non-member subscribers.

  7. How can I access APHA Online if I am not an APHA member, a personal subscriber and I don't have access through an institutional subscription?

    You may wish to apply for APHA membership or you may wish to purchase an Personal (Non-Member) print subscription which provides access to the electronic version. Without a subscription you have access to tables of contents, abstracts, and full text searching (without full text viewing) at no cost and without having to register. You may also access our pay-per-view and site pass options.

  8. How do I become a member of APHA?

    You can submit an application online at www.apha.org/membership, or e-mail membership.mail{at}apha.org for more information.

Still have questions?

For further information, please contact the APHA headquarters.

Office hours are 9:00-5:30 EST
American Public Health Association
Susbcription Office
PO Box 11127
Birmingham, AL 35202-1127
Tel: 1-800-633-4931 (inside the U.S.)
+1-(205) 995-1567 (outside the U.S.)
Fax: (205) 995-1588
Email:APHA{at}subscriptionoffice.com